Pricing

Start free, with your own Fellow Friend on every plan. Upgrade for more website messages, lower fees and bigger newsletters. Members never pay to use Fellow.

Fellow Free

Free

Free, for as long as you like

Get started

Everything to get started:

  • Circles, events, chat and the Shop
  • Unlimited members
  • 5% fee on tickets and Shop
  • 10% fee on memberships
  • A Fellow Friend with your own name, look and voice
  • Trained on your brand, with Shopify integration
  • 250 visitor messages a month in your website widget
  • Newsletters for up to 1,000 subscribers
  • 3,000 newsletter sends a month
  • Members-only newsletters
  • Email support

Fellow Premium

$29

Per month

Get Fellow Premium

Also in the Fellow app on iOS and Android.

Everything in Fellow, plus:

  • 3% fee on tickets and Shop
  • 5% fee on memberships
  • 1,000 visitor messages a month in your website widget
  • 5x more Fellow Friend usage each week
  • Newsletters for up to 5,000 subscribers
  • 15,000 newsletter sends a month
  • Verification checkmark

Fellow Brand

$149

Per month

Get Fellow Brand

Sold on the web only.

Everything in Premium, plus:

  • 1% fee on tickets and Shop
  • 3% fee on memberships
  • 5,000 visitor messages a month in your website widget
  • 20x more Fellow Friend usage each week than Free
  • Hide Fellow branding on the Fellow Friend widget on your website
  • Newsletters for up to 20,000 subscribers
  • 60,000 newsletter sends a month
  • Send newsletters from your own domain
  • Impersonation protection
  • Priority support

Fees

Fellow only earns a fee when you sell something through Fellow, like tickets, Shop sales or paid memberships. The higher your plan, the lower the fee.

What you keep is before Stripe’s card fee.

PlanTickets and ShopMembershipsYou keep
Fellow Free5%10%90%
Fellow Premium3%5%95%
Fellow Brand1%3%97%
Enterprise0%1%99%

Enterprise

For brands with a big community. The lowest fees on Fellow, limits set around you, and early access to what we build next.

Talk to us

Everything in Fellow Brand, plus:

  • 0% fee on tickets and Shop
  • 1% fee on memberships
  • Website messages set to your traffic
  • Newsletters past 20,000 subscribers
  • Early access to new features
  • An account manager

FAQs

Have more questions? Reach out to support@fellow.so

A Fellow Friend is an AI character that lives in your Circle and represents your brand. It welcomes new members, answers the questions people ask most, and helps promote your events, so your community always has someone to turn to.

Every plan gets the whole Fellow Friend: its own name, look and personality, trained on your brand, with Shopify integration, in your Circle and on your website. Premium gives it 1,000 visitor messages a month in your website widget instead of 250, adds the verification checkmark, lowers Fellow’s fee to 3% on tickets and Shop and 5% on memberships, and raises newsletters to 5,000 subscribers and 15,000 sends a month (Free is 1,000 subscribers and 3,000 sends).

Everything in Premium, with 5,000 visitor messages a month in your website widget, lower fees (1% on tickets and Shop, 3% on memberships), newsletters for up to 20,000 subscribers with 60,000 sends a month, sent from your own domain, the option to hide Fellow branding on the Fellow Friend widget on your website, impersonation protection and priority support. It’s $149 a month or $1,490 a year.

It’s how much you and your team can work with your Fellow Friend each week: asking it to run your Circle, coaching it, and chatting with it in the app. Bigger requests, like creating several events with covers, use more than a quick question. You’ll see how much you’ve used and exactly when it resets each week. Premium gives you 5x the usage of Free and Fellow Brand 20x. Website messages from your visitors are counted separately.

Yes, on every plan. You get a small widget that matches your brand and works on any page of your site. Visitors can chat with your Fellow Friend right there, and it can invite them into your Circle when the conversation is going well.

Yes, anytime. Your Fellow Friend stays exactly as you set it up, in your Circle and on your website. You go back to 250 visitor messages a month in your website widget and Fellow Free’s fees, and lose the checkmark.