Fellow Terms of Service

Last Updated: September 3, 2026

Welcome to Fellow! These Terms of Service ("Terms") constitute a legally binding agreement between you and Sunday LLC, doing business as Fellow ("Company," "we," "us," or "our"), governing your access to and use of the Fellow mobile application and related services (collectively, the "Service"). These Terms also serve as an End User License Agreement (EULA) for the Fellow application.

By creating an account, accessing, or using Fellow, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Service.

1. Eligibility

1.1 Age Requirements

You must be at least 13 years old to use Fellow. If you are between 13 and 18 years old (or the age of majority in your jurisdiction), you may only use the Service with the consent of your parent or legal guardian, who must agree to these Terms on your behalf.

1.2 Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account.

1.3 Accurate Information

You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

2. Description of Service

Fellow is a social networking platform that enables users to:

• Connect with Others: Follow other users, build your network, and discover content
• Create and Share Content: Post text, images, and videos to share with your followers
• Join Communities (Circles): Participate in public, private, or secret communities organized around shared interests
• Communicate (Lines): Engage in direct messaging and group conversations
• Organize Events: Create, manage, and RSVP to events within the platform
• Create Groups: Organize members within Circles into smaller groups
• Subscribe to Premium Content: Access paid Circle subscriptions from creators
• Deploy a Fellow Friend: Organizations can configure an AI assistant and add it to their own websites and online stores to answer visitors' questions (see Section 24)

3. User Accounts

3.1 Account Types

Individual Accounts: Free accounts available to all eligible users.

Organization Accounts: Premium accounts for businesses, nonprofits, and other organizations. Organization accounts require:

• A paid subscription ($29/month or $290/year)
• Email verification
• Additional organization information

3.2 Account Registration

To create an account, you must:

1. Verify your phone number
2. Provide a valid email address and password
3. Choose a unique username (5-30 characters, alphanumeric and underscores only)
4. Complete your profile with required information

3.3 Username Policy

Usernames must be unique and may not:

• Impersonate other individuals or entities
• Contain offensive, vulgar, or inappropriate language
• Infringe on trademarks or intellectual property rights
• Mislead other users

We reserve the right to reclaim or reassign usernames at our discretion.

3.4 Account Security

You are responsible for:

• Maintaining a secure password (minimum 8 characters)
• Not sharing your account credentials
• Enabling appropriate security features
• Logging out from shared devices

4. User Content

4.1 Your Content

"User Content" means any content you create, upload, post, share, or transmit through the Service, including but not limited to text, images, videos, comments, messages, event information, and profile information.

4.2 Content Ownership

You retain ownership of your User Content. By posting User Content, you grant Fellow a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform your User Content in connection with operating and providing the Service.

4.3 Content Representations

You represent and warrant that:

• You own or have the necessary rights to your User Content
• Your User Content does not violate the rights of any third party
• Your User Content complies with these Terms and all applicable laws

4.4 Content Removal

We may, but are not obligated to, review, monitor, or remove User Content at our sole discretion. We may remove content that violates these Terms or that we find objectionable.

5. Acceptable Use Policy

5.1 Prohibited Content

You may not post, upload, or share content that:

• Is illegal, harmful, threatening, abusive, harassing, defamatory, or invasive of privacy
• Contains hate speech or discrimination based on race, ethnicity, religion, gender, sexual orientation, disability, or national origin
• Is sexually explicit, pornographic, or exploits minors
• Promotes violence, terrorism, or dangerous activities
• Contains malware, viruses, or harmful code
• Is spam, misleading, or deceptive
• Infringes intellectual property rights
• Violates the privacy rights of others
• Contains false information or misinformation

5.2 Prohibited Conduct

You may not:

• Use the Service for any illegal purpose
• Harass, bully, stalk, or intimidate other users
• Impersonate any person or entity
• Collect or harvest user information without consent
• Interfere with or disrupt the Service
• Attempt to gain unauthorized access to the Service or other accounts
• Use automated means (bots, scrapers) to access the Service without permission
• Circumvent any access restrictions or security measures
• Sell, transfer, or assign your account
• Use the Service for commercial purposes without authorization

5.3 Reporting Violations

Users can report content that violates these Terms. Reports may be submitted for:

• Spam or misleading content
• Harassment or hate speech
• Violence or dangerous content
• Nudity or sexual content
• False information
• Intellectual property violations
• Other violations

We review reports and may take action including content removal, warnings, or account suspension.

6. Circles (Communities)

6.1 Circle Types

• Public Circles: Visible to all users; anyone can join
• Private Circles: Visible to all users; membership requires approval
• Secret Circles: Only visible to members; membership by invitation only

6.2 Circle Ownership and Administration

Circle owners and administrators are responsible for:

• Managing membership and enforcing circle rules
• Moderating content within their circle
• Setting appropriate visibility and access controls
• Complying with these Terms

6.3 Member Limits

Circles may have up to 250,000 members. We may adjust limits based on platform capacity and performance.

6.4 Circle Content

Content posted within circles remains subject to these Terms. Circle owners may establish additional rules, but such rules may not conflict with these Terms.

7. Lines (Messaging)

7.1 Direct and Group Messaging

Lines enable private communication between users. Messages may include text, images, videos, polls, and links.

7.2 Participant Limits

Lines may have up to 10,000 participants.

7.3 Message Retention

Messages are retained until deleted by users or until account deletion. We may retain messages as required by law.

7.4 Privacy Expectations

While we implement security measures, we cannot guarantee the absolute security of messages. Do not share sensitive personal information through Lines.

8. Events

8.1 Event Creation

Users may create events that are:

• Public: Visible and open to all users
• Private: By invitation only
• Circle-Only: Limited to specific Circle members

8.2 Event Limits

• Free users: Up to 100 RSVP capacity
• Premium users: Unlimited capacity
• Co-hosts: Up to 10 per event
• Guest invitations: Up to 500 per event

8.3 Event Responsibilities

Event creators are responsible for:

• Providing accurate event information
• Managing RSVPs and guest lists
• Communicating changes or cancellations
• Ensuring events comply with these Terms and applicable laws

9. Guest RSVP & SMS Communications

9.1 Guest RSVP

Fellow allows individuals who do not have a Fellow account ("Guests") to RSVP to events. To RSVP as a guest, you must provide your name and verify your phone number via a one-time SMS verification code.

9.2 SMS Opt-In Consent

During the guest RSVP process, you may opt in to receive SMS event updates and reminders by checking the SMS consent checkbox. Opting in is voluntary and not required to complete your RSVP. If you opt in, you consent to receive the following SMS messages related to that event:

• Event reminders (e.g., 24 hours and 1 hour before the event)
• Updates sent by the event host about the event (e.g., schedule changes, cancellations)

Phone verification codes are sent separately as part of the RSVP process and are not affected by your opt-in preference.

9.3 Message Frequency and Charges

SMS frequency depends on event activity. You may receive up to approximately 5 messages per event. Standard message and data rates from your carrier may apply. Fellow does not charge for SMS messages.

9.4 Opting Out of SMS

You may opt out of SMS messages at any time by replying STOP to any message you receive from Fellow. You may also opt out by unchecking the SMS consent checkbox when RSVPing, or by removing your RSVP from the event. For help, reply HELP to any SMS from Fellow or contact support@fellow.so.

9.5 Guest Data

Guest phone numbers are used solely for event RSVP verification and event-related communications. We do not use guest phone numbers for marketing or share them with third parties for promotional purposes. Phone numbers are stored in hashed form in our system identifiers.

9.6 Account Migration

If a guest later creates a Fellow account using the same phone number, their guest RSVPs are automatically migrated to their account. Future event communications will be delivered as in-app notifications rather than SMS.

10. Premium Subscriptions

9.1 Organization Premium Subscription

Organization accounts require a paid subscription:

• Monthly: $29/month
• Annual: $290/year

9.2 Payment Processing

Premium subscriptions are processed through the Apple App Store or Google Play Store. Payments are subject to the terms and policies of the respective app store.

9.3 Subscription Renewal

Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current period. You may manage subscriptions through your device's app store settings.

9.4 Refunds

Refund requests are handled according to Apple App Store and Google Play Store policies. We do not directly process refunds for in-app purchases.

9.5 Price Changes

We may change subscription prices with notice. Price changes will apply to subsequent billing periods.

11. Circle Monetization

11.1 Paid Circle Subscriptions

Circle owners may offer paid subscriptions to access exclusive content. Subscription prices range from $1 to $999 per month.

11.2 Platform Fees

Fellow retains a platform fee of 15% of subscription revenue. The remaining 85% is paid to Circle owners.

11.3 Payment Processing

Circle monetization is processed through Stripe. Circle owners must establish a Stripe Connect account to receive payments.

11.4 Subscriber Rights

Circle subscribers receive access to exclusive content for the duration of their subscription. Subscriptions auto-renew unless cancelled.

11.5 Creator Responsibilities

Circle owners who monetize must:

• Provide value consistent with subscription pricing
• Comply with all applicable tax laws
• Not engage in fraudulent or deceptive practices
• Maintain content that complies with these Terms

11.6 Disputes

Payment disputes between subscribers and Circle owners should first be addressed directly. Fellow may mediate but is not responsible for resolving disputes.

12. Intellectual Property

12.1 Fellow's Intellectual Property

The Service, including its design, features, functionality, and content created by Fellow, is owned by Fellow and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express permission.

12.2 Trademarks

"Fellow" and associated logos are trademarks of Fellow. You may not use our trademarks without prior written consent.

12.3 Copyright Complaints

If you believe content on Fellow infringes your copyright, please contact us with:

• Identification of the copyrighted work
• Identification of the infringing content
• Your contact information
• A statement of good faith belief
• A statement of accuracy under penalty of perjury
• Your physical or electronic signature

13. Privacy

13.1 Privacy Policy

Your use of the Service is subject to our Privacy Policy, which describes how we collect, use, and share your information.

13.2 Data Collection

We collect information including:

• Account information (phone number, email, name, username)
• Profile information (photo, bio, website)
• User Content you create
• Usage data and analytics
• Device information and push notification tokens
• Payment information (processed by third parties)

13.3 Third-Party Services

The Service integrates with third-party services including:

• Firebase (Google): Authentication, database, storage, and cloud functions
• Stripe: Payment processing for Circle subscriptions
• Apple/Google: In-app purchases and subscription management
• Expo: Push notifications and device services
• Twilio: SMS messaging for event guest communications
• Anthropic: Generating Fellow Friend replies
• Cloudflare: Image storage, and embeddings and knowledge search for Fellow Friend
• Resend: Email delivery for newsletters, Fellow Friend handoffs, and service notices
• Shopify: Product catalog access for Brands that connect a store to their Fellow Friend
• Vercel: Hosting for fellow.so and the Fellow Friend widget

These services have their own privacy policies and terms.

14. Account Termination

14.1 Termination by You

You may delete your account at any time through the app settings. Account deletion is permanent and removes:

• Your profile and all account data
• All posts, comments, and messages you created
• Your followers and following relationships
• All Circle and Line memberships
• All associated media files

14.2 Termination by Fellow

We may suspend or terminate your account if you:

• Violate these Terms
• Engage in fraudulent or illegal activity
• Create risk or legal exposure for Fellow
• Have an account that has been inactive for an extended period

14.3 Effect of Termination

Upon termination:

• Your license to use the Service ends immediately
• We may retain certain information as required by law
• Provisions that should survive termination will remain in effect

15. Disclaimers

15.1 "As Is" Service

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

15.2 No Guarantees

We do not guarantee that:

• The Service will be uninterrupted, secure, or error-free
• Results obtained from the Service will be accurate or reliable
• Any errors will be corrected
• The Service will meet your requirements
• Responses generated by a Fellow Friend or any other AI feature will be accurate, complete, current, lawful, or suitable for any purpose

15.3 Third-Party Content

We are not responsible for content posted by users or third parties. User Content represents the views of its authors, not Fellow.

15.4 External Links

The Service may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or availability of external sites.

16. Limitation of Liability

16.1 Limitation

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FELLOW SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

• Your use or inability to use the Service
• Unauthorized access to or alteration of your content
• Statements or conduct of any third party on the Service
• Reliance on responses generated by a Fellow Friend or any other AI feature, or statements a Fellow Friend makes to a Brand's visitors
• Any other matter relating to the Service

16.2 Cap on Liability

OUR TOTAL LIABILITY SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRIOR TO THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).

16.3 Jurisdictional Limitations

Some jurisdictions do not allow limitations on implied warranties or liability. In such jurisdictions, our liability is limited to the greatest extent permitted by law.

17. Indemnification

You agree to indemnify, defend, and hold harmless Fellow and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including attorneys' fees) arising from:

• Your use of the Service
• Your User Content
• Your violation of these Terms
• Your violation of any third-party rights
• Any Fellow Friend you deploy, including its configuration, the content you provide to it, the responses it delivers to your visitors, and communications sent through it

18. Dispute Resolution

18.1 Informal Resolution

Before filing a formal dispute, you agree to contact us and attempt to resolve the dispute informally for at least 30 days.

18.2 Arbitration Agreement

Any dispute not resolved informally shall be resolved by binding arbitration, rather than in court, except that you may assert claims in small claims court if they qualify.

18.3 Class Action Waiver

YOU AND FELLOW AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

18.4 Opt-Out

You may opt out of the arbitration agreement by sending written notice within 30 days of first accepting these Terms.

19. General Provisions

19.1 Governing Law

These Terms shall be governed by the laws of the State of Delaware, without regard to conflict of law principles.

19.2 Entire Agreement

These Terms constitute the entire agreement between you and Fellow regarding the Service and supersede all prior agreements.

19.3 Severability

If any provision of these Terms is found unenforceable, the remaining provisions will continue in effect.

19.4 Waiver

Our failure to enforce any right or provision shall not constitute a waiver of such right or provision.

19.5 Assignment

You may not assign or transfer these Terms. We may assign our rights and obligations without restriction.

19.6 Notices

We may provide notices through the app, email, or other reasonable means. Notices to us should be sent to our contact information below.

19.7 Force Majeure

We shall not be liable for any failure or delay resulting from circumstances beyond our reasonable control.

20. Changes to Terms

We may modify these Terms at any time. We will provide notice of material changes through the app or by email. Your continued use of the Service after changes become effective constitutes acceptance of the modified Terms.

21. Contact Us

If you have questions about these Terms, please contact us:

Sunday LLC (d/b/a Fellow)
Email: support@fellow.so
Website: https://fellow.so

22. Additional Terms for Apple App Store Users

If you downloaded Fellow from the Apple App Store, the following additional terms apply:

22.1 Acknowledgment

You acknowledge that these Terms are between you and Fellow only, not with Apple, and Fellow is solely responsible for the Service and its content.

22.2 Scope of License

Your license to use Fellow is limited to a non-transferable license to use the app on Apple-branded products you own or control, as permitted by the App Store Terms of Service.

22.3 Maintenance and Support

Fellow is solely responsible for providing maintenance and support services for the app.

22.4 Warranty

Fellow, not Apple, is responsible for any product warranties, whether express or implied by law.

22.5 Product Claims

Fellow, not Apple, is responsible for addressing any claims relating to the app or your use of it.

22.6 Intellectual Property

In the event of any third-party intellectual property claim, Fellow, not Apple, will be solely responsible for investigation, defense, settlement, and discharge.

22.7 Legal Compliance

You represent that you are not located in a country subject to U.S. government embargo or designated as a "terrorist supporting" country, and you are not on any U.S. government prohibited or restricted party list.

22.8 Third-Party Beneficiary

Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

23. Additional Terms for Google Play Store Users

If you downloaded Fellow from the Google Play Store, Google Play's terms of service apply to your use of the app in addition to these Terms.

By using Fellow, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

24. Additional Terms for Fellow Friend (AI Assistant)

Fellow Friend is an AI assistant that Organization accounts ("Brands") can configure and add to their own websites and online stores to answer questions from their visitors, offer a newsletter sign-up, and hand a conversation to the Brand's team by email. This Section applies to Brands that use Fellow Friend and to anyone who chats with one, in addition to the rest of these Terms. Where this Section conflicts with another Section as to Fellow Friend, this Section controls.

24.1 The Nature of the Service

Fellow Friend generates responses using generative AI models provided by third parties, grounded in content the Brand supplies. It is a tool the Brand configures and supervises. It is not a substitute for the Brand's customer service, legal or compliance review, or judgment. We may add, change, or remove Fellow Friend features, models, and limits. Features labeled beta or preview are provided as is and may be withdrawn at any time.

24.2 Brand Responsibilities

If you deploy a Fellow Friend, you are responsible for how it is configured and where it is deployed. You agree that you will:

• Use it lawfully: Comply with consumer protection, advertising, privacy, electronic marketing, accessibility, and automated-agent disclosure laws wherever your visitors are located
• Tell visitors it is an AI: Keep the widget's AI indicator and its links to these Terms and our Privacy Policy visible, maintain your own privacy policy covering the chat, and never configure your Fellow Friend to claim to be a human. Where a law (such as California's bot disclosure law or the EU AI Act) requires disclosure, you are responsible for meeting it on your properties
• Obtain consents: Where the widget collects email addresses, you are the sender of the resulting emails and are responsible for any consent the law requires, for including your identity and physical postal address in your emails, and for honoring unsubscribes. Fellow provides the sending infrastructure and an unsubscribe mechanism
• Configure and supervise: Provide accurate, current content, set escalation rules appropriate to your business, review conversations regularly, and promptly correct responses that are inaccurate or harmful
• Keep prohibited data out: Do not upload, and do not configure your Fellow Friend to solicit, payment card numbers, passwords, government identification numbers, health or biometric information, precise geolocation, sensitive personal characteristics, personal information of children under 13, or individual customers' records or order histories. Fellow Friend is not offered under HIPAA, PCI DSS, GLBA, FERPA, or COPPA compliance commitments
• Avoid prohibited uses: Do not use Fellow Friend to deceive or manipulate people; to generate unlawful, defamatory, harassing, discriminatory, or infringing content; to provide medical, legal, financial, insurance, tax, or other regulated professional advice; to make or support decisions with legal or similarly significant effects on individuals (such as eligibility for credit, employment, housing, insurance, education, healthcare, or government benefits); in emergency or safety-critical contexts; to target or collect information from children; to send unsolicited communications; to probe, attack, or circumvent the Service or extract its prompts, models, or embeddings; or to build a competing product
• Take responsibility for regulated contexts: If your business is in a regulated field, you are solely responsible for determining whether an AI assistant may lawfully be used on your properties and for any required disclaimers, licensing, and supervision. You will not deploy a Fellow Friend on properties directed to children
• Control your properties: You represent that you own or control each website or store where you install the widget, and you are responsible for its security, availability, and content, and for correct installation

24.3 Brand Content

You retain ownership of the content you provide to configure your Fellow Friend ("Brand Content"). You grant Fellow a worldwide, non-exclusive, royalty-free license to host, process, transmit, display, analyze, and create embeddings and indexes of Brand Content, and to use your name, logos, and Fellow Friend character as configured, solely to provide, secure, support, and improve the Service. You represent that you have all rights needed to provide Brand Content and that it does not infringe any third party's rights, violate any law, or contain prohibited data. When you use the website import, you instruct us to retrieve content from the URLs you specify and represent that you are entitled to have it used for your Fellow Friend.

24.4 AI-Generated Responses

• Nature: Responses are generated by machine-learning models and by retrieval over Brand Content. They are probabilistic and may be inaccurate, incomplete, out of date, or inappropriate; may misstate prices, availability, or policies; and may be similar to responses generated for others
• Responsibility: As between you and Fellow, you are responsible for the responses your Fellow Friend delivers to your visitors, including their accuracy and legality and any commitments or representations they make on your behalf. You will not rely on responses as a substitute for professional advice or human review
• Ownership: As between you and Fellow, and to the extent permitted by law, you own the responses generated for your Fellow Friend, subject to Fellow's rights in the Service and to third-party rights. Fellow does not warrant that responses are protectable by intellectual property law or free from third-party claims
• Safety systems: We may apply moderation, refusal behaviors, rate limits, topic restrictions, and handoff behaviors, and may change them without notice to comply with law or our AI providers' policies, or to protect visitors and the Service
• No training: We do not use Brand Content, visitor conversations, or responses to train foundation models, and our agreements with our AI providers prohibit them from doing so. We may use de-identified interaction samples to evaluate and improve the Service
• Handoffs: The handoff feature emails a conversation to the recipients you configure. You are responsible for responding to handoffs, for the accuracy of the recipient addresses, and for the security of the inboxes that receive them

24.5 Visitor Data

For the conversations, email addresses, and related data of visitors who chat with your Fellow Friend ("Visitor Data"), you are the controller (or business) and Fellow is your processor (or service provider). We process Visitor Data only to provide, secure, and support the Service in accordance with your configuration and instructions, to comply with law, and to create aggregated or de-identified data. We do not sell it or share it for cross-context behavioral advertising. You are responsible for the lawfulness of your instructions, for notices to and consents from visitors, and for responding to visitors' rights requests, which we will help you fulfill. Our Data Processing Addendum, which incorporates the EU Standard Contractual Clauses and our United States service-provider commitments, is available on request at support@fellow.so and is incorporated into these Terms for Brands that require it. The service providers that process Visitor Data are listed in our Privacy Policy, and we will notify you before adding one. When your account closes, you may export your Visitor Data for 30 days, after which we delete it within 90 days except as required by law.

24.6 Usage Limits and Attribution

Fellow Friend plans include monthly message allowances, handoff limits, and other limits described in the Service. When a limit is reached, your Fellow Friend may stop responding until the next period or until you upgrade. We may impose reasonable limits to protect the Service and may suspend accounts whose usage indicates automated abuse, scraping, or resale. Unless your plan includes white-labeling, the widget may display "Powered by Fellow" and an "AI" indicator, which you agree not to remove or obscure.

24.7 If You Chat With a Fellow Friend

If you are a visitor chatting with a Fellow Friend on a Brand's website, the following applies to you:

• You are talking to software, not a person, and it will tell you so if you ask. Responses can be wrong, incomplete, or out of date. Confirm anything important with the Brand before relying on it
• Nothing in the chat is medical, legal, financial, safety, or other professional advice. In an emergency, contact your local emergency services
• Your conversation is recorded and shared with the Brand, as described in our Privacy Policy and the Brand's own privacy policy
• Do not type passwords, payment card numbers, government ID numbers, or health information into the chat
• You may be offered a newsletter sign-up or a handoff to a person by email. Both happen only if you enter your email and press Send
• Do not use the chat to harass, to attempt to extract other people's information, to probe or attack the Service, or for anything unlawful
• The chat is not for children under 13 (under 16 in the EEA and UK)
• The Brand is responsible for its products, prices, policies, and for how it uses your conversation. Fellow provides the technology to the Brand. To the fullest extent the law allows, Fellow is not liable to you for the content of AI-generated responses or for the Brand's goods, services, or conduct. Nothing in these Terms limits rights you have under consumer protection law that cannot be waived

24.8 Disclaimers, Indemnification, and Liability for Fellow Friend

In addition to Sections 15, 16, and 17: Fellow does not warrant that AI-generated responses will be accurate, complete, current, lawful, or suitable for any purpose, or that visitor interactions will result in sales, subscriptions, or satisfaction, and you assume all risk arising from your use of responses and your deployment of the widget on your properties. Fellow will have no liability for any loss arising from reliance on AI-generated responses, from statements made by your Fellow Friend to visitors, or from your use of Fellow Friend in a prohibited or restricted context. You agree to defend, indemnify, and hold Fellow harmless from claims brought by visitors, customers, or regulators arising out of your Brand Content, the responses your Fellow Friend delivers, your properties and communications (including emails sent through the Service), your failure to provide notices or obtain consents, or your use of Fellow Friend in a prohibited or restricted context.

24.9 Confidentiality

Brand Content and Visitor Data are your confidential information, and the non-public aspects of the Service, including its prompts and retrieval systems, are ours. Each party will protect the other's confidential information with at least reasonable care and use it only as these Terms permit, except where disclosure is required by law.